What our Customers say...
Very knowledgeable people about how to deal with smoke damage.
My house burned due to lightning a short while ago. SERVPRO came in a took care of business and nothing was too big for them. Their dedication to a speedy process and recovery was excellent. Their field manager Emmett was nothing but great. But I'm here today to praise four amazing ladies I met at their PICKENS office yesterday, when I received an email the day before that there were some items I needed to pick up. To make the story short... the way that I was greeted made me feel like I was Royalty and they certainly brighten my day. Their dedication to customer satisfaction is what makes customers come back... it is all about people! Thank you Whitney, Tammy and the other 2 that were there. Keep up the good work.
I contacted Brad Crowe with SERVPRO and the customer service was nothing less than perfect. Not only did Brad do everything he told me he'd do during the time-frame he gave, the contractor, Brian Marchbanks, he sent out to perform the work was excellent. Brian called earlier in the week to confirm the appointment and arrived earlier than expected. He completed the work and answered all my questions. A+ service all-around!
Emmet Fraley and the crew did a wonderful and professional job cleaning out our paint storage tanks. Everyone on the crew was very polite and professional the entire time on the job. I would very highly recommend them for any job.
Job well done [SERVPRO].
I was very impressed by [SERVPRO's] knowledge and the work they did for me. On the night my hot water heater broke they were right out at my house.
Tammy and [SERVPRO] were very helpful through the process.
In April 2018 a sewer pipe broke and backed up into our lower level damaging three rooms. Called SERVPRO to clean up the mess. They responded in a matter of hours, surveyed the damage and thoroughly explained the entire process. The rooms were dried, carpets, wallboard, etc removed. SERVPRO handled the claim directly with my insurance company. Mike and the crew were very professional and extremely helpful. Hopefully, this never happens again but [if] it does I will call them again.
We were very pleased with the service of [SERVPRO] on the recent water leak at Trinity Baptist Church in Seneca. The loss occurred on the Friday after Thanksgiving and SERVPRO was on site within three hours of the initial call to mitigate the damage. I was updated daily with the progress of the drying out. Met with restoration specialist afterward who was very professional and am expecting the issue to be resolved shortly. Also, as the insurance agent for this church SERVPRO worked easily with the carrier to handle the claim. Thanks for the great job.
Our carpets were badly in need of a deep cleaning from foot traffic and an unfortunate wine spill. SERVPRO knocked it out of the park! They showed up on time, worked quickly, and restored our carpet far beyond what we thought was possible. I was amazed that they were able to get the wine stains out. I highly recommend SERVPRO and will call them back again if ever the need arises. Thanks SERVPRO!
Last year the hotel completed an Emergency Ready Profile with [SERVPRO]. We recently needed their assistance and not only did they react quickly, but resolved all issues within the expectations and time frame in order to meet our needs. Jeff Kittle completed an Emergency Ready Profile and greatly assisted in remediating the issue quickly.
I used SERVPRO to clean a property before I placed it on the market. The house was spotless and we had a contract very quickly! I was very happy with their cleaning service and will use them again!
During a torrential rainstorm overnight an estimated 500 gallons of water poured through the roof of the Arts Center. SERVPRO came immediately and took charge of the clean-up, damage inspection, and restoration. We breathed a huge sigh of relief as SERVPRO told us exactly what to expect and they delivered in every way. We highly recommend SERVPRO!
I had a flood from an overflowing toilet. It flooded the downstairs. I called SERVPRO, they came out within the hour. I called around 2:30 a.m. Their response was unbelievable. Mike was great! He explained everything nicely. The clean up was excellent. If I had another flood, I would call on SERVPRO again.
While working with me after a house fire, SERVPRO was very professional and efficient. I would highly recommend SERVPRO for any remediation needs.
SERVPRO has always been very dependable and helpful to our company in very stressful situations. They came out immediately when we called about a house fire and made our job so much easier. They are very friendly and easy to talk with. I would recommend this company for all your restoration needs.
The SERVPRO crew has been an extremely valuable part of this project from start to finish. ECS appreciates their diligent work efforts and quick response time. ECS will gladly refer them to other clients.
My wife quit her worrying when she saw the work being performed and the assurance that everything would be back as new.
We appreciate the thorough and professional work. SERVPRO associates went above and beyond what we expected.
On a scale from one to ten, I give everyone at SERVPRO of Pickens County an Eleven.
Very impressed with the people and their customer service skills and work ethic. I was amazed your crew was there 13 minutes after I called!
The SERVPRO team was excellent to work with. Communication was very good.
The SERVPRO crew was thorough and professional. They were always mindful of our needs in explaining everything.
SERVPRO cleaned my living room rug that my grandchildren had spilled juice on. I couldn't believe that it came completely clean. Great job!
Guys were professional, courteous, and knowledgeable!
The guys were at my home within an hour and took care of everything. They were all so polite. Couldn't have asked for a better experience. Hope I don't have anything else happen to my home. but will definitely call them again if I do