I contacted Brad Crowe with SERVPRO and the customer service was nothing less than perfect. Not only did Brad do everything he told me he'd do during the time-frame he gave, the contractor, Brian Marchbanks, he sent out to perform the work was excellent. Brian called earlier in the week to confirm the appointment and arrived earlier than expected. He completed the work and answered all my questions. A+ service all-around!

In April 2018 a sewer pipe broke and backed up into our lower level damaging three rooms.  Called SERVPRO to clean up the mess.  They responded in a matter of hours, surveyed the damage and thoroughly explained the entire process. The rooms were dried, carpets, wallboard, etc removed.  SERVPRO handled the claim directly with my insurance company.  Mike and the crew were very professional and extremely helpful.  Hopefully, this never happens again but [if] it does I will call them again.

Our carpets were badly in need of a deep cleaning from foot traffic and an unfortunate wine spill.  SERVPRO knocked it out of the park!  They showed up on time, worked quickly, and restored our carpet far beyond what we thought was possible.  I was amazed that they were able to get the wine stains out.  I highly recommend SERVPRO and will call them back again if ever the need arises.  Thanks SERVPRO!

I used SERVPRO to clean a property before I placed it on the market. The house was spotless and we had a contract very quickly! I was very happy with their cleaning service and will use them again! 

My wife quit her worrying when she saw the work being performed and the assurance that everything would be back as new.

We appreciate the thorough and professional work. SERVPRO associates went above and beyond what we expected.

On a scale from one to ten, I give everyone at SERVPRO of Pickens County an Eleven.

The SERVPRO crew was thorough and professional. They were always mindful of our needs in explaining everything.